Hearing and Brain Centers of America – Valley Stream

20 W Lincoln Ave #206, Valley Stream, NY 11580

Monday- Friday : 9:00 AM – 5:00 PM

Valley Stream, NY, Hearing and Brain Centers Office

Neuroscientist-directed

Affordable monthly plans

Same-day treatment

Satisfaction guarantee

Long Island Audiologists & Hearing Aids in Valley Stream, NY

Our Valley Stream office serves patients across Nassau County, the south shore of Long Island, and the bordering Queens neighborhoods. Located on West Lincoln Avenue in central Valley Stream, our clinic is easy to reach whether you live in the immediate area or are coming from Lynbrook, Oceanside, Elmont, Floral Park, Garden City, or anywhere across central and southern Nassau.

Long Island has a deep history of hearing aid retailers and big-box hearing centers, but specialized clinical hearing care, the kind backed by neuroscience research and ongoing treatment plans, has been harder to find. Our Valley Stream office was built specifically to fill that gap. We are not a retail hearing aid store. We are a clinical practice that prescribes, programs, and supports prescription hearing devices as part of an ongoing treatment relationship.

Every patient at our Valley Stream office is seen by a licensed specialist and receives care developed under the direction of Dr. Keith Darrow, a neuroscientist who holds a Ph.D. from a joint Harvard Medical School and MIT program focused on how the brain processes sound. Dr. Darrow’s research at the Eaton Peabody Lab at Massachusetts Eye and Ear Infirmary contributed to the development of next-generation auditory technology, and his protocols guide every aspect of patient care at our office.

Our services include comprehensive hearing evaluations, tinnitus assessments and management, prescription hearing aid fittings for both invisible and traditional devices, and ongoing care adjustments. Whether you are noticing the early signs of hearing loss, struggling to follow conversations at family gatherings, or living with persistent tinnitus, our Valley Stream team can help.

Every treatment plan comes with affordable monthly payment options, 0% financing, and a 100% satisfaction guarantee. No patient is turned away because of cost.

Hearing Care Services in Valley Stream

Hearing loss treatment

If you are asking people to repeat themselves, struggling in restaurants, or finding family conversations harder to follow than they used to be, you may be experiencing hearing loss. Our Valley Stream audiologist performs comprehensive evaluations to determine the type and degree of your loss and build a treatment plan tailored to your daily life.

Tinnitus treatment

Persistent ringing, buzzing, or humming in your ears can affect your sleep, concentration, and quality of life. Our neuroscience-based approach evaluates your tinnitus clinically, identifies contributing factors, and builds a management plan designed to reduce its impact over time.

Hearing aids in Valley Stream

When hearing devices are part of your treatment plan, our audiologist fits you with prescription hearing aids calibrated specifically to your hearing profile. We do not sell hearing aids off a shelf, we prescribe them based on your evaluation and program them to match your hearing loss pattern. The result is a device that delivers clearer hearing in the environments that matter most to you, paired with the ongoing clinical care that retail providers do not offer.

Invisible hearing aids

Our invisible hearing aids sit deep inside the ear canal, custom-molded for comfort, and are virtually undetectable when worn. For Valley Stream patients who have been hesitant to seek treatment because of how a device might look, invisible hearing aids are often the right starting point.

Meet the Long Island Audiologists and Team

Larry Cardano, Au.D

Larry Cardano, Au.D

Practice Founder

Omar Estevez

Omar Estevez, HIS

Hearing Instrument Specialist

Chynna Rios

Chynna Rios

Patient Experience Coordinator

Hearing Aids in Valley Stream, NY

hearing aids for Valley Stream, NY, Residents

Hearing Aids

We provide hearing aids in Valley Stream, NY. We carry top brands like Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex.

Learn More ->

Tinnitus Treatment in Long Island, NY

Long Island is full of hearing aid stores that will hand you a device to mask the ringing — but clinical, neuroscience-based tinnitus treatment is far harder to find here. That’s exactly the gap our Valley Stream office was built to close. If you’re living with a constant ringing, buzzing, or humming that gets louder in quiet moments, we treat it as a measurable clinical condition, not something to simply cover up. Your visit starts with a full evaluation, including a Tinnitus Number assessment that scores the real-world impact of your symptoms so we can track improvement over time.

Because tinnitus is so often tied to an underlying hearing loss — the brain turning up its own internal volume to make up for the sounds it’s missing — our team treats the two together, using the neuroscience-based protocols developed by Dr. Keith Darrow. Patients come to us from across Nassau County and the South Shore, from Lynbrook and Rockville Centre to the Five Towns, for tinnitus care built on measurable results rather than a sales pitch. Every plan comes with affordable monthly options, 0% financing, and a 100% satisfaction guarantee.

Learn more about our approach to tinnitus →

tinnitus treatment for Long Island Residents

Our Valley Stream Patient Reviews

EXCELLENT
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Based on 262 reviews
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Cathy Irizarry profile picture
Cathy Irizarry
12 days ago
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Omar Estevez, a talented and passionate professional as a Hearing Instrument Specialist, has helped me with significant improvements with my hearing aide device. The cognitive testing was most impressive, the technology in the office far superior, than any ENT medical center. Highly recommend this office, encourage anyone to make an appointment.
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sandy jarvis profile picture
sandy jarvis
23 days ago
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Outstanding services! Chynna takes the time to listen to your concern, she's a dedicated worker. Omar is very thorough and professional when explaining the procedure. He always strives to make sure that you understand everything about your hearing aids.
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Diana Ihmann profile picture
Diana Ihmann
27 days ago
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Hearing and Brain in Valley Stream, NY is run by two very intelligent, competent and gracious professionals - Chynna Rios, the secretary, and Omar Estevez, Hearing Instrument Specialist. The atmosphere in the office could not be more pleasant, and I cannot imagine being treated by someone more knowledgeable. Wait time, in my experience, has not been long, and treatment is easy and pleasurable and can even be fun. Both Chynna and Omar are blessed with perfect personalities for dealing with patients. I don't know what more I could ask for. Generously, there are even coffee and snack provided.
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Barbara Pitti profile picture
Barbara Pitti
82 days ago
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Gina Beauvais profile picture
Gina Beauvais
114 days ago
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Thomas profile picture
Thomas
143 days ago
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Very clean place and a doctor that listens. I came with tinnitus that started a month ago that I didn’t think was from hearing loss and I thought they would just push me to buy the hearing aid even if I didn’t need it. They gave me a hearing test more extensive than the one I took at the ENT and were honest with me saying they don’t recommend treatment for hearing loss tinnitus so there’s another cause. I’m still looking but if I had it for that reason, I’d come here again.
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Hazel Edwards profile picture
Hazel Edwards
180 days ago
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Great experience. Helpful and informative
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rachele g profile picture
rachele g
188 days ago
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+0
Omar and Chynna are wonderful...professionally and personally. My follow ups are comprehensive in order to provide me the ultimate results, and the visual brain testing can detect potential memory or reactive inadequacies. My Oticon hearing devices are state-of-the- art and Omar calibrates them at each visit. I am very pleased with the ongoing care both Omar and Chynna provide me. Thank you both.
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Fausto Basso profile picture
Fausto Basso
230 days ago
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Awesome experience. Friendly staff Highly recommended.
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Tiffany C. Halton profile picture
Tiffany C. Halton
313 days ago
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I had a great experience. The audiologist spent a significant amount of time speaking with me and conducting a hearing test. I was genuinely surprised by the results of the first test.
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“Omar and Chynna are wonderful…professionally and personally.

My follow ups are comprehensive in order to provide me the ultimate results, and the visual brain testing can detect potential memory or reactive inadequacies.

My Oticon hearing devices are state-of-the- art and Omar calibrates them at each visit.

I am very pleased with the ongoing care both Omar and Chynna provide me.

Thank you both.”

– Rachele G

“When it came time to replace my hearing aids, Omar recommended that I switch to the over the ear hearing aids. That was great advice! I am glad I “listened” to him! He also was meticulous in getting me the best fit possible. These are the best and most comfortable hearing aids I’ve had so far.
I just went in for a hearing and brain checkup and as always it was a great experience. Omar and Chynna are friendly, patient, knowledgeable, and professional and I highly recommend them and the Hearing and Brain Center!
“

– Jonathan Katz

“I recently went to my hearing specialist, Omar Estevez in Valley Stream, and took some extensive examinations in regards to my overall hearing functions.
With his kind, patient, and gentle assistance, I was able to find the answers to all my questions.
I recommend this provider to everyone.
This is the place where you can receive outstanding ear care!!!!!!”

– Concetta Longo

Find Us

Frequently asked Questions

Is your office accessible by public transportation or LIRR?

Our Valley Stream office is located in central Valley Stream, just a short walk from the Valley Stream LIRR station on the Babylon Branch. For patients commuting from Queens, Brooklyn, or other parts of Long Island who prefer not to drive, the train is often the easiest way to reach us. Parking is also available for patients who do drive.

How is HBCA different from the hearing aid stores I see throughout Nassau County?

Long Island has many retail hearing aid outlets, big-box dispensers, and chain hearing centers. The difference comes down to the clinical relationship. Most retail hearing centers focus on selling devices, your follow-up care, adjustments, and ongoing treatment are typically charged separately or limited. At HBCA, your monthly treatment plan includes ongoing care, programming adjustments, cleanings, and support for as long as you are a patient. We are a clinical practice, not a hearing aid retailer.

Do you accept insurance plans common on Long Island, like Empire Blue Cross Blue Shield, Aetna, or United Healthcare?

We work with most major insurance plans, including the carriers most common in Nassau County. Coverage for hearing aids and hearing care varies significantly by plan, even within the same insurer. Call our Valley Stream office before your appointment and we will verify your specific benefits so there are no surprises.

What if I commute into the city for work, can I still get follow-up care here?

Yes. Many of our Valley Stream patients work in Manhattan or commute through Queens. We schedule appointments in early morning and late afternoon slots when possible, and many follow-up adjustments can be handled remotely once your devices are programmed. We will work with your schedule, not against it.

I bought hearing aids years ago and barely use them anymore. Can you help?

Absolutely. This is one of the most common situations we see. Hearing aids that were poorly fit, never properly programmed, or have not been adjusted as your hearing changed often end up in a drawer. Bring them in to your evaluation. In many cases, we can reprogram, refit, or otherwise rehabilitate older devices and get you back to using them. If a new device is the better path, we will tell you that too, and explain why.

How long do appointments typically run?

First visits at our Valley Stream office run about 60–90 minutes. That includes the hearing evaluation, conversation about your symptoms and goals, results review, and a clear walk-through of treatment options. Follow-up visits and adjustments are typically 30–45 minutes. We schedule realistically so you are not waiting past your appointment time.

Nearby Communities We Serve

Our Valley Stream office is convenient for patients from across Nassau County, Long Island’s south shore, and the bordering Queens neighborhoods, including Valley Stream, Lynbrook, Oceanside, Elmont, East Rockaway, Floral Park, New Hyde Park, Garden City, Franklin Square, West Hempstead, Rockville Centre, Hempstead, Malverne, Cedarhurst, Lawrence, Woodmere, and parts of southeastern Queens.

Ready to hear clearly again?

What to Expect on Your First Visit

Get to Know You & Understand Your Symptoms

Discuss Your Treatment Goals & Medical History

Determine Your Stage of Hearing Loss or Tinnitus

Answer All of Your Questions or Concerns

Begin a Custom Treatment Plan

America's Highest Rated Hearing and Tinnitus Health Care Offices

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The reviews listed are from actual patients of Hearing and Brain Centers of America. Individual results may vary. Reviews are not claimed to represent results for everyone.